Last modified June 11, 2025

Who we are

Our website address is: https://flybca.com. The website is operated by Backcountry Aviation, Inc., 113 S. College Ave, Fort Collins, CO 80524 (“We” or “Backcountry”). This Privacy Policy describes the information collected through your (“Your”) use of the Website, how We use it, how We share it, how We protect it, and the choices You can make about Your information.

PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE ACCESSING OR USING THE WEBSITE. ACCESSING OR USING THE WEBSITE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT ACCESS OR USE THE WEBSITE. You acknowledge (a) that You have read and understood this Privacy Policy; and (b) that this Privacy Policy shall have the same force and effect as a signed agreement.

Unless stated otherwise, any new features that augment or enhance the current website shall be subject to this Privacy Policy.

What information we collect and why we collect it

When You Use the Website to book a flight

When You use the Website to book a flight, We may collect information We may collect information related to Your departing location, return location, departure date, return date, number of travelers, whether You will be taking a round-trip or a one-way flight, email address, name, suffix, date of birth, gender, telephone number, redress number, known traveler number, information related to special services requests, information related to Your baggage selections, information related to Your payment details (including credit card number, expiration date, CVV, and billing address), and contact information related to other travelers with whom You are traveling (including name, email address, and telephone number).

When You request a quote for a charter

When you request a quote for a charter, We may collect Your salutation, name, organization, telephone number, email address, preferred contact method, flight information (including whether Your flight will be one-way or a round trip, number of passengers, preferred travel dates and times, origin, destination, whether dates are flexible, and information related to special needs).

How We Use Your Information

We use the information that We collect for several purposes, including:

• The purposes for which You provided it;
• To book Your flight, enable You to check-in, and manage Your trips;
• To process and respond to Your inquiries and comments, including those related to accessibility, delayed or damaged bags, lost items, service and support animals, and group and charter travel;
• To process payment transactions (Your information will be used to submit Your payment information to our payment processor);
• To administer, operate, and improve the Website;
• To personalize and enhance Your experience using the Website;
• To send periodic emails. If You choose, the email address You provide may be used to send You occasional news, updates, related product or service information, etc. Note: If at any time You would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email;
• To generate and review reports and data about our user base and Website usage patterns;
• To analyze the accuracy, effectiveness, usability, or popularity of the Website;
• To compile aggregate data for internal and external business purposes;
• To prevent fraud and abuse of the Website and to otherwise protect users and visitors and our business;
• To assist law enforcement and respond to subpoenas; and
• To perform other business activities as needed, or as described elsewhere in this Privacy Policy.
• As explained elsewhere in this Privacy Policy, personal information We collect may be processed by our partners in providing services related to the Website (such as administration services, technical services relating to the maintenance, servicing, and upgrading of software, hosting services, customer service, data migration services, and analytical services, among others)

How Your Information is Disclosed

Information may be disclosed to third parties in accordance with our Privacy Policy.

Third Party Service Providers and Business Partners

We may use third-party service providers and business partners to perform functions in connection with the Website, such as marketing, website hosting, site analytics, relationship management, operating global distribution systems, functions related to analyzing and improving the Website usefulness, reliability, user experience, and operation, storing data, and as otherwise described in this Privacy Policy.

Payment Processing

Any payment information You provide through the Website may be shared with and may be stored by our credit card processor.

Business Changes

If We become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction, or if the ownership of all or substantially all of our business otherwise changes, We may transfer Your information to a third party or parties in connection therewith.

Affiliates

We may also share Your information with our affiliates for purposes consistent with this Privacy Policy. Our affiliates will be required to maintain that information in accordance with this Privacy Policy.

Investigations and Law

We may disclose information about You to third parties if We believe that such disclosure is necessary to:

• Comply with the law or guidance or cooperate with government or law enforcement officials or private parties;
• Investigate, prevent, or take action regarding suspected illegal activities, suspected fraud, the rights, reputation, safety, and property of us, users, or others, or violations of our policies or other agreements with us;
• Respond to claims and legal process (for example, subpoenas); and/or
• Protect against legal liability.

Aggregated Information

We may share aggregated information relating to users of the Website with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.

Analytics

We use third-party analytics tools to better understand who is using the Website and how people are using it. These tools may use cookies and other technologies to collect information about Your use of the Website and Your preferences and activities. These tools collect information sent by Your device or the Website and other information that assists us in improving the Website. This information may be used to analyze and track data, determine the popularity of certain content, and better understand Your online activity, among other things.

We use Google Universal Analytics to better understand who is using the Website and how people are using it. Google Universal Analytics uses cookies to collect and store information, such as Website pages visited, places where users click, time spent on each Website page, Internet Protocol address, type of operating system used, language preference, location-based data, device ID, search traffic, gender, and age. We use this information to improve the Website and as otherwise described in this Privacy Policy. Please see: https://policies.google.com/technologies/partner-sites for information about how Google Analytics uses this information, and visit: https://tools.google.com/dlpage/gaoptout for information about the Google Analytics Opt-out Browser Add-on. Google may track activity over time and across websites.

We may deliver advertisements to You, including through the use of Google Analytics Advertising Features.

Cookies and Other Tracking Technologies

We, along with third parties, use cookies, local storage objects, Web beacons, and other technologies. These technologies are used for tracking, analytics, and personalization and optimization of the Website. Cookies are small files that are transferred to and stored on Your computer through Your Web browser (if You allow it) that enable the website’s or service provider’s system to recognize Your browser and capture and remember certain information. You can instruct Your browser to stop accepting cookies. But, if You do not accept cookies, You may not be able to use all portions of all functionality of the Website.

• Persistent cookies remain on the visitor’s computer after the browser has been closed.
• Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when he/she closes the browser software.

Flash cookies (also known as local shared objects) are data files that can be created on Your computer by the websites You visit, and are a way for websites to store information for later use. Flash cookies are stored in different parts of Your computer from ordinary browser cookies. You can disable the storage of flash cookies. For additional information about managing and disabling flash cookies, please visit: http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

Web beacons are small strings of code that provide a method for delivering a graphic image on a web page or in an email message for the purpose of transferring data. You can disable the ability of web beacons to capture information by blocking cookies.

We use cookies and other tracking technologies to help us understand and save Your preferences and interests, so We can personalize Your future visits and compile aggregate data about Website traffic and Website interaction to offer better Website experiences and tools in the future.

We also use the Google Remarketing Pixel. Google and other third-party vendors use cookies and device identifiers to show customized ads to users who have previously interacted with the Website. The pixel places a cookie on user devices to collect first-party data, including demographic information (such as age and gender), location, and information related to online behavior (such as activity on the Website). We utilize the first-party data obtained from the Remarketing Pixel to show customized ads. We may also utilize third-party data to target users based on custom interests (such as search and shopping behavior). Google, and other third-party vendors, show our ads on websites across the Internet. You can opt out of the Google Marketing Platform’s use of cookies by visiting the Network Advertising Initiative opt-out page or the Google Marketing Platform opt-out page.

Some of our business partners, such as our analytics providers and advertising networks, also use cookies and other tracking technologies on our Website, some of which may track users across websites and over time.

Security

We implement a variety of security measures to protect the safety of Your personal information when You enter, submit, or access Your personal information. Please keep Your account password secure to help ensure the safety of Your personal information.

While We take reasonable measures to protect the information You submit via the Website against loss, theft, and unauthorized use, disclosure, or modification, We cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Website may not be secure. You should use caution whenever submitting information through the Website and take special care in deciding with which information You provide us.

We cannot guarantee that transmissions of Your personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our partners. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS, OR CAUSES BEYOND OUR CONTROL.

If you use the Website outside of the United States, You consent to having Your data transferred to the United States.

Data Retention Policy

We will retain Your information for as long as You use the Website and for a reasonable time thereafter. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. We may retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and/or for the period required by laws in applicable jurisdictions. Please note that some or all of the information We have collected may be required for the Website to function properly.

Links to Other Websites or Applications

This Privacy Policy applies only to the Website. The Website may contain links to other websites or apps or may forward users to other websites or apps that We may not own or operate and to which this Privacy Policy does not apply. The links from the Website do not imply that We endorse or have reviewed these websites or apps. The policies and procedures We describe here do not apply to these websites or apps. We neither can control nor are responsible for the privacy practices or content of these websites or apps. We suggest contacting these websites or app providers directly for information on their privacy policies. Nonetheless, We seek to protect the integrity of the Website and welcome any feedback about these linked websites and mobile applications.

Children

The Website is not intended for children under 16 years of age. We do not knowingly collect personal information from an individual under age 16. If You are under the age of 16, please do not submit any personal information through the Website. If You have reason to believe that We may have accidentally received personal information from an individual under age 16, please contact us immediately at charters@flybca.com.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this Privacy Policy periodically, and especially before You provide any information. This Privacy Policy was made effective on the date indicated above.

How to Contact Us

Please feel free to contact us by email at charters@flybca.com or by writing us at Backcountry Aviation, 113 S. College Ave, Fort Collins, CO 80524, if You have any questions about this Privacy Policy.